TwitterFacebookPinterestGoogle+
  • DISNEY WORLD | ORLANDO (FNN SPORTS) - UCF Knights Celebrate National Championship With Disney World Parade

Jan. 23, At 8:22 a.m. EST | 5:22 A.M. PST. — OSCARS LIVE

Suit: Apple slowed iPhones, forcing owners to buy new ones

CHICAGO (AP) — IPhone owners from several states sued Apple Inc. for not disclosing sooner that it issued software updates deliberately slowing older-model phones so aging batteries lasted longer, saying Apple’s silence led them to wrongly conclude that their only option was to buy newer, pricier iPhones.

The allegations were in a lawsuit filed Thursday in Chicago federal court on behalf of five iPhone owners from Illinois, Ohio, Indiana and North Carolina, all of whom say they never would have bought new iPhones had Apple told them that simply replacing the batteries would have sped up their old ones. The suit alleges Apple violated consumer fraud laws.

A similar lawsuit was filed Thursday in Los Angeles. Both suits came a day after Apple confirmed what high-tech sleuths outside the company already observed: The company had deployed software to slow some phones. Apple said it was intended as a fix to deal with degraded lithium-ion batteries that could otherwise suddenly die.

“Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices,” an Apple statement said. It said it released the fix for iPhone 6, iPhone 6s and iPhone SE and later extended it to iPhone 7. Apple didn’t respond to a message Friday seeking comment.

The Chicago lawsuit suggests Apple’s motive may have been sinister, though it offers no evidence in the filing.

“Apple’s decision to purposefully … throttle down these devices,” it says, “was undertaken to fraudulently induce consumers to purchase the latest” iPhone.

Plaintiff Kirk Pedelty, of North Carolina, contacted Apple as his frustration grew. However, the lawsuit says: “Nobody from Apple customer support suggested that he replace his battery to improve the performance of his iPhone. … Frustrated by slowdowns and intermittent shutdowns of his iPhone 7, Pedelty purchased an iPhone 8.”

The lawsuit seeks class-action status to represent thousands of iPhone owners nationwide.

Creative Strategies analyst Carolina Milanesi said she believes the tech giant was seeking to help consumers extend the lives of the older phones — though it would have been better to disclose what it was doing and why right away.

“Even if you are trying to do something good for your customers, it is going to be perceived as you are sneaking around behind their backs if you don’t tell them about it first,” she said.

___

AP writer Michael Liedtke in San Francisco contributed to this report.

Leave a Reply

Your email address will not be published. Required fields are marked *

POLITICS & POWER

STATE & LOCAL POLITICS

Orange County Economic Summit Highlights Job Growth and Booming Tech Entrepreneurship

ORANGE COUNTY, Fla. (FNN NEWS) /Orange County/ - Orange County Mayor Teresa Jacobs welcomed a…

Mayor Teresa Jacobs Hosts 2018 Economic Summit Friday

ORLANDO, Fla. (FNN NEWS) - Orange County Mayor Teresa Jacobs will host the 2018 Orange County Economic…

Mayor Carlos A. Gimenez reacts to news that Tri-County area named an Amazon HQ2 finalist

MIAMI, Fla. (FNN NEWS) /Miami-Dade/ - I was thrilled to learn this morning that our Tri-County proposal was…

Governor Scott and Volunteer Florida Present Champion of Service Award to Betty Mulligan

TALLAHASSEE, Fla. (FNN NEWS) — Thursday, during a meeting of the Florida Cabinet, Governor Rick Scott…

SPORTS

BUSINESS

ENTERTAINMENT

LIFESTYLE

MORE LIFESTYLE

Winners Announced for the 2018 Levitt AMP [Your City] Grant Awards

LOS ANGELES, (FNN NEWS) -- Today, the Mortimer & Mimi Levitt Foundation awarded $375,000 in matching grants…

Countdown to the New Year at Walt Disney World Resort With Celebratory Events and Toasts

LAKE BUENA VISTA, Fla. – Walt Disney World Resort is the place to count down…

Universal Studios Hollywood Makes Top 10 List of Google's 2017 Year in Search as Trending Global Theme Park within Travel Destination Activities

UNIVERSAL CITY, Calif., (FNN NEWS) /Universal Studios Hollywood/ -- According to Google's 2017 Year in Search campaign, Universal Studios Hollywood topped…

Universal Orlando Resort and Warner Bros. Announce Natalia Tena as Final Harry Potter Film Star to Join “A Celebration Of Harry Potter” in 2018

ORLANDO, Fla. - Today, Universal Orlando Resort and Warner Bros. revealed Natalia Tena (Nymphadora Tonks)…

VIDEO: Walrus Calves Make Their Public Debut At SeaWorld

Orlando, Fla. – Beginning today, SeaWorld Orlando park guests can see two walrus calves, Ginger…

GOLDEN TRAILER

ESSENCE MUSIC FEST

MISS AMERICA

ABFF FILM FESTIVAL

JAZZ IN THE GARDENS

DAYTONA 500

MISS UNIVERSE

WRITERS GUILD

CANNES FILM FESTIVAL

TONY AWARDS