Food & Drink
Subway® launches ordering of sandwiches and salads on Facebook with a bot for Messenger
Published
9 years agoon
By
Willie DavidSAN JOSE, Calif. and MILFORD, Conn., (FNN NEWS) — Subway® restaurants launched a bot for Facebook Messenger today that allows guests to order sandwiches and salads from more than 26,500 Subway® restaurants in the U.S. The first-of-its-kind sandwich ordering bot was announced at the F8 Facebook Developer Conference with Agilitee, one of Subway’s digital partners, and is the latest innovation from Subway® Digital. Guests can use the bot to order a sandwich or salad, customize it with their favorite bread; cheese; vegetables; and sauce, and pay on any device that supports Messenger. The bot for Messenger is the latest addition to the brand’s mobile order systems that includes web ordering and app ordering.
To use the bot: launch the Messenger app, visit Messenger.com or visit Facebook.com/subway and tap ‘Start Order.’ The bot will ask for the user’s location to find the closest Subway® restaurant. Then, the user is guided through selecting the sub bread, cheese, vegetables and sauce, as well as drinks, cookies or chips. Users choose their payment method: Facebook’s payment system or Masterpass, a digital payment service from Mastercard, and the order will be ready for pick up in 15 minutes or less.


“Our bot for Messenger was just deployed in more than 26,500 U.S. Subway® restaurants- the largest deployments of a Messenger bot in the restaurant industry. We’re proud to offer our guests an innovative new way to order and pay outside the restaurants,” said Carman Wenkoff, Subway’s Chief Information, and Digital Officer. “This is a new initiative in the on-going quest to enhance the guest experience.”
“We’re excited that Subway® is expanding their mobile order capabilities with a bot,” said Stan Chudnovsky, Vice President of Product for Messenger. “It’s a simple way to order food, and available to anyone who already has Messenger.”
The Subway® Digital team is innovating the brand’s digital properties, enhancing the guest experience with a comprehensive global strategy. Subway® Digital, created in 2016, is hiring more than 150 people for jobs supporting the brand’s omnichannel approach.
SOURCE | Subway
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FNN Good News & Reviews
FNN Good News & Reviews: Mandola’s Italian Kitchen Opens Third Florida Location in Oldsmar
Published
3 years agoon
September 27, 2022Modeled after an Italian marketplace, Mandola’s Italian Kitchen brings its quick service concept to Oldsmar. Named after famed restaurateur Damian Mandola, who founded Carrabba’s with his nephew Johnny Carrabba, the restaurant’s third Florida location is also co-owned by Paul Avery, the former Chief Operating Officer of Outback Steakhouse.
“While in New York or in the North End of Boston or Providence, Rhode Island, I would go to the Italian areas,” Mandola said. “You have the bakery or you have the gelateria or the cafe, or the deli with all the food products and the cheeses and olive oil and things like that.”
Mandola, who admits his passion lies in the cooking process and fresh ingredients, while Avery is the business mastermind, felt the need to put all of those Italian staples under one roof, so he and his wife opened their first Mandola’s in Austin, TX in 2006. The concept grew rapidly and quickly moved into Florida with its first location in Riverview in 2001 and Carrollwood shortly thereafter.
Guests enter Mandola’s and walk right up to the counter to order where they are greeted by friendly staff who are ready to take them on a culinary journey their taste buds won’t forget. Food is cooked fresh in an open kitchen using the best ingredients and pasta al dente just like Mama Mandola would have prepared it.
The vibrant dining room adorned with red and green chairs, flags from the ceiling, and walls adorned with family photos is a welcome calling. Moments after we were seated, fresh focaccia bread with olive oil and spices for dipping arrived at the table.
Our table ordered the fried mozzarella for the antipasti course. Golden brown triangles with oodles of gooey mozzarella and the best tomato sauce I’ve ever had.
For dinner, we feasted on traditional favorites: eggplant parmigiana with spaghetti and marinara sauce and chicken parmesan served with fettuccine Alfredo. Equally delicious and the portion size left us with barely any room for dessert!

“A lot of these are Mama Mandola’s recipes,” he said. “Chicken parmesan is our favorite and our biggest seller. For me, my favorite is my mom’s spaghetti and meatballs. It reminds me of Sundays at my mom’s and we had all the family together.”
No matter what you are in the mood for, the menu features a plethora of salads (with homemade dressing) antipasti, pizza, pasta, and chicken dishes like chicken marsala with a wine reduction from the Lombardi Family in Sicily, as well as daily specials like linguine with clam sauce, and brasato, beef short rib, slow-braised with red wine, aromatic vegetables, and fresh herbs.

Thirsty? No worries. In addition to traditional Italian sodas, sparkling waters, and soft drinks, Mandola’s also offers beer, wine on tap, and specialty drinks such as sangria, bellinis, frose, mimosas, and spritz from the bar.

If we could offer one very valuable piece of advice, it is to save room for dessert! The bakery is a can’t-miss at Mandola’s, with fresh pastries made daily including Italian cookies like lemon ricotta, famous cannolis, specialty cakes, tiramisu, and who could forget sorbetto and gelato?
My guest and I couldn’t decide on one flavor each, so we went with a combo of lemon and raspberry, and almond with cookies and cream. Let’s just say we both agreed it was as good as the ones we enjoyed in Italy.

Mandola’s Italian Kitchen is located at 3138 Tampa Rd, Oldsmar, FL, and is open for lunch and dinner and plans to open future locations in nearby Odessa, Orlando, and Jacksonville as well.
The restaurant is perfect for a family dinner, or date night, or if you want to stop in and grab a coffee and dessert that’s an excellent idea as well!
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