Auto
Genesis Experience Offers Exclusive Customer Programs For Stress-Free Ownership
Published
10 years agoon
FOUNTAIN VALLEY, Calif., (FNN NEWS) — The luxurious Genesis G90 flagship, and the mid-luxury Genesis G80 launch with customer programs and an industry-best warranty that exceed anything offered in the luxury market today. From valet service appointments, to complimentary scheduled maintenance and Genesis Connected Services, the Genesis Experience is designed to elevate ownership, demonstrating that time is the ultimate luxury. These exclusive programs, introduced with the G90 and G80, will be applied to all future Genesis models.
“Genesis cars exude confidence, and it has driven us to design an ownership experience that is personalized, convenient and saves time,” said Erwin Raphael, general manager of Genesis in the U.S. market. “Respect and courtesy are the foundation of the Genesis Experience. We will honor our owners’ time through streamlined processes that put their needs first.”
The luxurious Genesis G90 flagship, and the mid-luxury Genesis G80 launch with customer programs and an industry-best warranty that exceed anything offered in the luxury market today. From valet service appointments, to complimentary scheduled maintenance and Genesis Connected Services, the Genesis Experience is designed to elevate ownership, demonstrating that time is the ultimate luxury. These exclusive programs, introduced with the G90 and G80, will be applied to all future Genesis models.
Convenient Valet Service and Maintenance Program
Vehicle service and maintenance is often a time-consuming chore. Taking this challenge head on, Genesis has completely re-engineered the service experience for its owners by providing complimentary valet service for three years. For their convenience, Genesis owners will have several options for scheduling their vehicle’s maintenance and service: a simple online scheduling system, a call to the dedicated Genesis call center, in vehicle through Genesis Connected Services or via the exclusive Genesis mobile app, which is directly connected to the dealer’s service scheduling system.
And rather than driving to a dealership for the service appointment, Genesis owners can choose to have their vehicle picked up at an agreed upon location of their choice. A complimentary Genesis loaner car will be dropped off, allowing owners to go about their day without interruption. When the service is completed, the customer again chooses the time and location for the vehicle to be delivered.
Complimentary Maintenance
All 2017 Genesis models include complimentary maintenance, standard for the first three years or 36,000 miles, whichever comes first. This program covers common factory recommended maintenance items including air filter, engine oil, oil filter and tire rotation.
Genesis Connected Services
By 2020, 90 percent of cars will be connected to the cloud. Genesis vehicles are equipped with Genesis Connected Services to bring seamless connectivity directly into the car with technology like Remote Start with Climate Control, Destination Search powered by Google®, Remote Door Lock/Unlock, Car Finder, Enhanced Roadside Assistance, and Stolen Vehicle Recovery. Genesis Connected Services can be easily accessed from the buttons on the rearview mirror and center stack, the Web or via an exclusive Genesis owners’ smartphone app.
Genesis Connected Services is complimentary for three years and includes the following three services packages: Connected Care, Remote and Guidance.
Connected Care package:
- Automatic Collision Notification (ACN) and Assistance
- SOS Emergency Assistance
- Enhanced Roadside Assistance
- Monthly Vehicle Health Report
- Maintenance Alerts
- Automated Diagnostic Trouble Code Notification (DTC)
- Service Link
- Genesis App (smartphone)
- On-Demand Diagnostics
- Driving Information
Remote package:
- Remote Start with Climate Control
- Remote Door Lock/Unlock
- Remote Horn and Lights
- Car Finder via Mobile App
- Stolen Vehicle Recovery/Slowdown/Immobilization
- Vehicle Safeguard Alerts:
- Geo-Fence
- Valet Alert
- Speed/Curfew Alert
Guidance package:
- Destination search powered by Google®
- Destination Send-to-Car by Google®
SiriusXM Traffic and Data Services
SiriusXM Traffic and Data Services are complimentary for three years on all Genesis vehicles. Owners can enjoy real-time SiriusXM Data Services, such as Travel Link®, which includes traffic, sports, weather, stocks, fuel prices and movie times providing customers the ultimate luxury of time.
Map Care
Outdated map software in a navigation system can be a real inconvenience. The sophisticated Genesis navigation systems will be kept up-to-date with free downloads to the system’s SD card via the MyGenesis website. The complimentary updates will be available for three years.
Best Warranty in the Industry
Every Genesis is covered by an industry-leading warranty with enhanced roadside assistance and concierge services. Genesis Roadside Assistance is dedicated to providing safety, and convenient services for owners in need of repair. The Genesis Enhanced Roadside Assistance program will be able to provide select services remotely, at the vehicle’s location or coordinate a loaner vehicle with the assistance of specialized concierge agents.
- Remote Services with diagnostics checked through Genesis Connected Services or a phone call to Concierge
- Roadside Concierge dispatched to vehicle location to resolve select issues on site such as flat tires, dead batteries, lock out services and more
- Complimentary Genesis loaner vehicle dropped off at location while owner’s vehicle is repaired at a Genesis brand retailer
This also includes enhanced vehicle towing and trip interruption services. If a Genesis becomes disabled, the owner knows help will be sent 24 hours a day, 365 days a year. For additional protection and customer peace of mind, all Genesis vehicles are covered by an unrivaled industry-leading warranty program unsurpassed in the luxury market.
- 10-year / 100,000 miles powertrain
- Five-year new vehicle warranty
- Seven years anti-perforation protection
You may like
Auto
Monster Jam World Finals® Returns to Orlando This Weekend, Celebrates Monster Jam’s 30th Anniversary
Published
4 years agoon
May 18, 2022ORLANDO, Fla. (FNN SPORTS) – The prestigious Monster Jam World Finals® returns to Orlando May 21 and 22, 2022. This two-day championship is the biggest event of the season and showcases the best trucks and drivers in Racing, Freestyle, High Jump and Skills competitions. This year’s World Finals XXI celebrates Monster Jam’s 30th Anniversary and Grave Digger’s 40th Anniversary. It offers the largest Pit Party of the year, where fans can meet the drivers, see the trucks up close and enjoy many other family-friendly activities–all included in the ticket price. Fans can purchase tickets for both days through Ticketmaster.com.
Fans get to watch jaw-dropping stunts from the drivers’ 1,500 horsepower, 12-feet tall, 12,000-pound monster trucks, including 12-time world champion Tom Meents, driver of the Max-D truck. World record holder Bari Musawwir, driver of the Zombie truck, also returns to compete in the Skills Competition.
In just in 7.5 days, Camping World Stadium’s gridiron field transformed into the World Finals dirt track with 7,500 yards and 22.5 million pounds of dirt. This year’s track includes a first-ever figure-eight over-under track that allows trucks to simultaneously jump over each other while racing. Fans not only get to enjoy over-the-top stunts, and thrilling fireworks, but they’ll be the very ones choosing the winner.
______________________________________________
Mellissa Thomas is Editor for Florida National News. | mellissa.thomas@floridanationalnews.com
Auto
Representative Duran’s HB 91 Passes in Tourism, Infrastructure, and Energy Subcommittee
Published
4 years agoon
February 3, 2022TALLAHASSEE, Fla. – Source: Florida House of Representatives // Earlier today, HB 91 passed with unanimous bipartisan support in the Tourism, Infrastructure, and Energy Subcommittee. HB 91 provides DHSMV authority relating to the display & use of digital license plates and specifies requirements for digital license plates, digital license plate providers, & digital license plate consumers.
“Bringing digital license plates to Florida helps to pave the way into a more connected future. Florida has always been on the cutting-edge of technology and allowing the use of this technology can bring large-scale efficiency and savings to the over 17 million registered vehicles in our state. I am happy this bill was able to make it out of committee and is on its way to becoming law,” said Representative Nicholas X. Duran (D- Miami).
Having passed favorably, the bill has been referred to the Commerce Committee.
Auto
Tesla on Part-Automated Drive System Slams into Police Car
Published
5 years agoon
August 28, 2021ORLANDO, Florida (AP) — A Tesla using its partially automated driving system slammed into a Florida Highway Patrol cruiser Saturday on an interstate near downtown Orlando and narrowly missed its driver, who had pulled over to assist a disabled vehicle.
Earlier this month, the U.S. government opened a formal investigation into Tesla’s Autopilot driving system after a series of similar collisions with parked emergency vehicles.
The trooper whose cruiser was hit shortly before 5 a.m. Saturday had activated his emergency lights and was on the way to the disabled vehicle when the Tesla hit the cruiser’s left side and then collided with the other vehicle, highway patrol spokeswoman Lt. Kim Montes told The Orlando Sentinel.
The report said the 27-year-old man in the Tesla and the driver of the disabled vehicle suffered minor injuries and the trooper was unhurt.
Tesla did not immediately respond to an email sent to its press address.
Autopilot has frequently been misused by Tesla drivers, who have been caught driving drunk or even riding in the back seat while a car rolled down a California highway.
The electric vehicle maker uses a camera-based system, a lot of computing power, and sometimes radar to spot obstacles, determine what they are, and then decide what the vehicles should do. But researchers say it has had trouble with parked emergency vehicles and perpendicular trucks in its path.
The National Highway Traffic Safety Administration opened the Tesla probe after tallying 11 crashes since 2018 in which Teslas on autopilot or cruise control have hit vehicles where first responders have used flashing lights, flares, an illuminated arrow board or cones warning of hazards.
In those crashes, 17 people were injured and one was killed, the NHTSA said. An investigation could lead to a recall or other enforcement action.
The National Transportation Safety Board, which also has investigated Tesla crashes, has recommended that NHTSA and Tesla limit the autopilot’s use to areas where it can safely operate. It also recommended that Tesla be required to improve its system to ensure drivers pay attention.
Last year the NTSB blamed Tesla, drivers and lax regulation by NHTSA for two collisions in which Teslas crashed beneath crossing tractor-trailers.
The crashes into emergency vehicles cited by NHTSA began on Jan. 22, 2018, in Culver City, California, near Los Angeles when a Tesla using autopilot struck a parked firetruck with flashing lights. No one was injured in that accident.